What should you do when you find out you’re expecting?
- First of all, congratulations! After you find out you’re pregnant, schedule your initial visit with the pre-natal provider of your choice. Remember: we share into OBs as well as midwives.
- At the time of your visit, present your Solidarity ID card and ask that they bill Solidarity directly (our billing information and Payor ID are on the back of your card).
- Contact our Maternity Care team at 844-313-4999 so they can walk you through the rest of the process and answer any questions you have over the course of your pregnancy.
What should you do if your Provider won't take your card?
- While upfront cash payment may seem like the best financial course of action, we encourage you to have your Provider submit your need to us directly. Direct submissions allow us to work directly and efficiently with your Provider to ensure fair and just pricing on your bills.
- If your Provider would rather you handle your Medical Needs, log on to the Member Care Portal and submit your receipts and/or itemized bills for processing and reimbursement.
- If the Provider won’t take your Membership for whatever reason, we encourage you to consider another Provider. Or, give our Member Care team a call at 844-313-4999. They can talk to the Provider on your behalf while you’re there.
Final note
Know that the Maternity Care Advocate will be there to assist you and support you throughout your entire pregnancy. For more information, visit the Resources page in your Member Care Portal or contact the Maternity Care Team.