General
- Why is my driver's license number being requested to create my Sharing Account?
- How do I change or update my credit card?
- How do I update my profile information?
- How do I print a member card?
- How do I reset my password?
- How do I change my email address?
Share Stream
- How can I submit a prayer request?
- What is the ShareStream?
- What will I see in the ShareStream?
- What is a general inquiry?
- What is a reimbursement request?
- Can I sort posts in the ShareStream?
Medical
- What information do I need to include when I submit a need?
- What is a “need”?
- When I see a new medical bill in my stream, how do I see its status?
- How long after a bill is processed is it paid?
- How long does it take for my bill to get processed?
- How can I see if/when my medical bill was shared?
Sharing
- How do I change my payment method to ACH?
- What is the Account Fee on my Share Notice?
- How do I download a Monthly Contribution Receipt?
- I can only see my active bills. How do I see all the bills I have submitted?
- What are the different fees on my Share Notice?
- I submitted my bill in the Member Snapshot. Why can’t I see it in my Member Care Portal?