Skip to main content
Logo

Knowledge Center

Sign in
How can we help you?
  1. Solidarity HealthShare
  2. Member Care Portal

Member Care Portal

General

  • Why is my driver's license number being requested to create my Sharing Account?
  • How do I change or update my credit card?
  • How do I update my profile information?
  • How do I print a member card?
  • How do I reset my password?
  • How do I change my email address?
See all 13 articles

Share Stream

  • How can I submit a prayer request?
  • What is the ShareStream?
  • What will I see in the ShareStream?
  • What is a general inquiry?
  • What is a reimbursement request?
  • Can I sort posts in the ShareStream?
See all 14 articles

Medical

  • How do I submit a medical need?
  • What information do I need to include when I submit a need?
  • What is a “need”?
  • When I see a new medical bill in my stream, how do I see its status?
  • How long after a bill is processed is it paid?
  • How long does it take for my bill to get processed?
See all 15 articles

Sharing

  • How do I change my payment method to ACH?
  • What is the Account Fee on my Share Notice?
  • How do I download a Monthly Contribution Receipt?
  • I can only see my active bills. How do I see all the bills I have submitted?
  • What are the different fees on my Share Notice?
  • What is the Virtual Share Exchange?
See all 9 articles

Care Team

  • What is the Member Care Team?

Pre-Notification

  • When is Pre-Notification required?
  • What is a pre-notification?

Can't find what you're looking for?

We're here to help. Call us: 844-313-4999

© Solidarity HealthShare